The store will not work correctly in the case when cookies are disabled.
8, 5
Beoordeling klanten
Gratis Thuisbezorgd
Ruim 19 jaar online
Altijd de beste prijs
Showroom
MENU
  • Bedden
    • Houten Bedden
    • Eenpersoonsbed
    • Tweepersoonsbed
    • Twijfelaarbed
    • Opklapbed
    • Boxspring
    • Slaapbank
    • Accessoires bedden
  • Kinderkamers
    • Complete Kinderkamers
    • Jongenskamer
    • Meisjeskamer
    • Tienerkamer
  • Kinderbedden
    • Hoogslaper
    • Hoogslaper met bureau
    • Halfhoogslaper
    • Stapelbed
    • Kajuitbed
    • Bedbank
    • Baby Bed
    • Junior / Peuterbed
    • Ledikant
    • Hemelbed
    • Bedhuisje
    • Twijfelaar
    • Autobed
    • Disney
    • Kinderbed Accessoires
  • Matrassen
    • Koudschuimmatras
    • Pocketveringmatras
    • Binnenveringmatras
    • Natuurlijk matras
    • Kindermatras
  • Bedbodems
  • Beddengoed
    • Dekbed
    • Kinderbedovertrek
    • Hoeslaken
    • Sierkussen
    • Speeltenten
  • Kledingkasten
    • Kinderkast
    • Schuifdeurkast
    • Draaideurkast
    • Accessoires
  • Meubels
    • Boekenkast
    • Bureau
    • Gaming Bureau
    • Bureaustoel
    • Massief Houten Commode
    • Commode
    • Nachtkastje
    • Ladekast
    • Make-up tafel
    • Verlichting
    • Schoenenkast
    • Spiegels
    • Tapijten
    • Wandplanken
  • Sale
  • Onze showroom
  • Mijn account
  • Klantenservice
  • Retourbeleid
Account
  • Home
  • Customer Service

Klantenservice

Luma Delivery and Returns

We hope you love shopping with Luma. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Luma late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

Shipping and Delivery
Merchandise total * STANDARD
5—7 day shipping **
PRIORITY
2—3 day shipping **
OVERNIGHT
Next business day **
Up to $200 $16 $26 $33
$200.01—500.00 $21 $31 $38
$500.01—1000.00 $29 $39 $46
Over $1000.00 $34 $44 $51

*before tax and additional charges
**after processing if ordered by 12:00 noon PST

Returns and Replacements

We want you to be completely happy with your Luma order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

Returning Gifts

When returning a gift, a Luma Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Luma store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Luma Gift Card.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Luma order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for Luma to process your return.

Overige bedden
  • Opklapbed
  • Metalen bed
  • Vouwbed
  • Slaapbank

Kledingkast
  • Kinderkast
  • Schuifdeurkast
  • Draaideurkast
Kinderbedden
  • Jongensbed
  • Meisjesbed
  • Brandweerbed
  • Houten kinderbed
  • Prinsessenbed
  • Piratenbed
  • Frozen bed
  • Boomhutbed
Kinderkamers
  • Meisjeskamer
  • Jongenskamer
  • Tienerkamers
  • Kinderkamer
  • Bureaus
  • Gaming bureaus
(Half) hoogslapers
  • Hoogslaper met bureau
  • Halfhoogslaper met glijbaan
  • Halfhoogslaper met tent
  • Kinderstapelbed
Matrassen
  • Koudschuim matras
  • Pocketvering matras
  • Binnenvering matras
  • Kindermatras


  • Wie is Misterbed
  • Showroom
  • Contact
  • Klantenreacties
  •  
  •  
Klantenservice
  • Zakelijke klant
  • Onze garanties
  • Spelregels
  • Retourbeleid
  • Bezorgkosten
  • Levertijden
  • Montage
  • Betalen
  • Kleuren
Showroom
Arkansas
Arkansasdreef 34d
3565 AS Utrecht

Showroom  Openingstijden
Vrijdag  10:00 - 16:00
Zaterdag  10:00 - 16:00
Zondag  10:00 - 16:00

06 43 82 11 66
[email protected]
Contact
Masterbed BV
Batenburgweg 7
3769 CB Soesterberg-Noord

Kantoor  Openingstijden
Ma - Vr  09:00 - 17:00
Za  Gesloten
Zo  Gesloten

0343 41 41 28
[email protected]


BTW NL8131.12.278B01
KvK 30.19.46.00
  • VISA logo
  • MasterCard logo
  • iDeal logo
  • PayPal logo
  • © 2023 Misterbed
  • Privacy beleid
  • Cookies
  • Disclaimer
  • Klantenreacties
Cookies
Misterbed.nl maakt gebruik van cookies. Dit doen wij om de website goed te laten functioneren en het gebruik ervan te kunnen analyseren. misterbed,nl wil graag het bezoek en winkelen op de website voor u nog makkelijker maken. Door deze website te bezoeken gaat u akkoord met het gebruik van cookies. Meer informatie vindt u in het privacy statement.
Accepteer Sluiten
Cookie Settings